Privacy Policy for Wave Fibre Mill Website
Last Updated: May 15, 2025
This Privacy Policy describes how Wave Fibre Mill (“Wave Fibre Mill,” “we,” “us,” or “our”) collects, uses, and shares personal information of users of our website, wavefibremill.com (the “Website”).
1. Information We Collect
We may collect the following types of personal information from you:
- Information You Provide Directly:
- Contact Information: When you contact us through our website (e.g., via a contact form or email), we may collect your name, email address, phone number, and any other information you choose to provide.
- Newsletter Subscriptions: If you subscribe to our newsletter, we will collect your name and email address using mailchimp.
- Account Information (if applicable): If you create an account on our Website we may collect your name, email address, username, password, and other profile information.
- Order Information (if applicable): If you place an order through our Website, we will collect your name, shipping address, billing address, email address, phone number, and payment information.
- Communications: Any communications you have with us, such as through email or customer support inquiries.
- Information We Collect Automatically:
- Log Data: Our servers automatically record information when you access or use our Website, including your IP address, browser type, operating system, referring URL, pages visited, and the dates and times of your visit.
- Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to collect information about your browsing activities on our Website. Cookies are small text files that are stored on your device. We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You can control the use of cookies at the individual browser level.
- Device Information: We may collect information about the device you use to access our Website, including the device model, operating system, and unique device identifiers.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To respond to your inquiries and provide customer support.
- To send you newsletters and other marketing communications (where permitted by law and with your consent, if required). You can opt-out of receiving these communications at any time.
- To process and fulfill your orders (if applicable).
- To manage and administer your account (if applicable).
- To personalize your experience on our Website.
- To monitor and analyze trends, usage, and activities in connection with our Website.
- To improve our Website and services.
- To detect, prevent, and address technical issues, security breaches, or fraud.
- To comply with applicable laws, regulations, or legal processes.
- For other purposes for which we provide specific notice at the time of collection.
3. How We Share Your Information
We may share your personal information with the following categories of recipients:
- Service Providers: We may engage third-party service providers to perform functions on our behalf, such as website hosting, data analysis, email marketing, payment processing (if applicable), and customer support. These service providers will have access to your personal information only to the extent necessary to perform their services and are obligated to maintain the confidentiality and security of your information.
- Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or other business transaction, your personal information may be transferred to the acquiring entity or other third party involved.
- Legal Compliance: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
- Protection of Rights: We may disclose your personal information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- With Your Consent: We may share your personal information with third parties with your explicit consent.
4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable law. When we no longer need your personal information, we will securely delete or anonymize it.
5. Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete personal information.
- Deletion: Request that we delete your personal information (subject to certain exceptions).
- Objection to Processing: Object to the processing of your personal information for certain purposes, such as direct marketing.
- Withdraw Consent: If we have relied on your consent to process your personal information, you have the right to withdraw your consent at any time.
- Data Portability: Request to receive your personal information in a portable format.
To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include physical, technical, and administrative safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.
7. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
8. International Data Transfers
If you are accessing our Website from outside of Canada, please be aware that your personal information may be transferred to, stored, and processed in Canada, where our servers are located and our central operations are based. The data protection laws in Canada may be different from those in your country. By using our Website, you consent to the transfer of your personal information to Canada.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:
3 Murphy Dr.
Seguin, ON
P2A2W8